What are the benefits of ADR?
While there are many reasons for participating in ADR, the primary reasons include cost and time.  Mediation and arbitration are both less expensive and quicker than litigation because the procedures are less complex and the time frame for completion is expedited.  Moreover, both forms of ADR achieve higher settlement rates than traditional litigation.  On-Line Dispute Resolution (“ODR”) provides the foregoing benefits and is particularly appropriate in those cases where the parties are unable or unwilling to meet face-to-face.

What is Arbitration?
Arbitration is a form of adjudication that is generally private and less formal than litigation in court.  The arbitrator is impartial and makes a decision based upon the evidence presented and the applicable law.  In most arbitrations, the parties agree that the result is binding.

What is Mediation?
Mediation is a non-binding attempt to resolve disputes through the use of an impartial mediator, who attempts to identify the issues of both parties, reduce obstacles to communication and maximize the exploration of alternatives to litigation.  A mediator does not render decisions on the issues in dispute.  Mediations are generally private and confidential.